VISITING

a Resident

Your connection with your loved one is a priority. We are dedicated to supporting that relationship and have created multiple ways for you to visit with your loved one. We look forward to seeing your smile soon.

WELCOME VISITORS

We are eager to share a smile and some Miravida joy as we welcome visitors without appointments seven days a week, at any time during our designated visiting hours:

VISITING HOURS

  • Bethel Home – 8 a.m. to 7 p.m.
  • Eden Meadows – 9 a.m. to 7 p.m.
  • Gabriel’s Villa – 8 a.m. to 7 p.m.
  • Elijah’s Place – 9 a.m. to 7 p.m.

All visitors are required to complete the trace log and take their temperature upon arrival. When visiting, please remember to wear a mask, stay 6 feet away from others, go directly to and from your loved one’s room, and wash your hands frequently with soap and water. Visits are still limited to 2 people. Children over two years old are able to visit provided they can comply with the core principles of infection prevention including wearing a mask. 

additional visiting options

There are some situations where an alternative style of visiting is going to be more suitable for families. For that reason, we will continue to offer video visits, safe space visits and window visits. We invite you to schedule a visit below should this be a preferred option for you. For assistance in scheduling your visit, feel free to call us at (920) 235-3454.

SCHEDULE A VIDEO OR SAFE SPACE VISIT

Begin scheduling by choosing the location where your loved one lives. 
For assistance in scheduling your visit, feel free to call us at (920) 235-3454.

VIDEO VISIT

(on-line)

A video visit is an opportunity to visit with your loved one face-to-face, through a computer. Using Zoom, our preferred platform, you can visually connect from your computer, tablet or mobile device. Our Miravida Team Member will assist your loved one with a tablet to visually interact with you.

If you’re not quite comfortable with using Zoom, please consider these additional resources to learn more:

Zoom is our preferred platform to visually connect you to your loved one. This is a free service and our team will send you the meeting invite at the time of your scheduled call. This will link you into the system and works from your computer, tablet or mobile device. If you’d like to run a test meeting to ensure your device is ready, click here.

About 15 minutes before your meeting time, our Life Enrichment team member will send the Zoom link to your provided email. This will give you time to launch the meeting, and allow our team to prepare your loved one. You are not required to sign in or make an account. The link should take you directly into the meeting. 

At the scheduled time, our Miravida Team Member  will connect to the Zoom link which was sent to you shortly before. Please join that meeting link as well. Miravida Living will be using a tablet so your loved one may hold it close and interact well with you. Please be patient if we connect shortly after the scheduled time, our first priority will be to make sure your loved one is comfortable and ready. 

Our Life Enrichment team member will work specifically with you to launch the meeting. Zoom can accommodate many participants and you are welcome to invite others to your call by sending on the link or sharing the meeting ID. Each meeting has a unique 9, 10, or 11-digit number called a meeting ID that will be required to manually join a Zoom meeting. If you choose to invite more family and friends, please be mindful that this sort of technology can become overwhelming when too many faces and voices are coming through. You know your loved one best and we trust you’ll make a the right decision for them, relative to how many additional participants to invite.

SAFE SPACE VISITS

(in-person)

A Safe Space Visit (similar to our tent visit) is an opportunity to visit with your loved one in-person, indoors, face-to-face, through the safety of a clear, plastic barrier. Miravida has prepared Safe Spaces inside each building across campus with a seating area on one side, and space for your loved one to comfortably sit on the other side just behind the clear shield. Our team members will assist your loved one to the tent at the time of your scheduled visit and ensure you are all comfortable and able to communicate with one another.

In addition to counting down to the visit (we, too, are incredibly excited to see you exchange face-to-face smiles with your loved one), we want you to be prepared. To honor the number of visit requests, we will ask that you are respectful of your 30 minute timeline. You will need to be wearing masks as you approach the tent and therefore we ask that you make sure you have those in hand. Also, this visit is outside – so please dress accordingly. Unfortunately, we cannot allow visitors to walk through our building, so please be sure to use the restroom before you arrive. 

And we know the excitement of a tent visit makes it tempting to invite the neighborhood… however, our hope is that you pause and consider what is in the best interest of your loved one. Remember how overwhelming large conversations can be and try to consider more frequent visits with fewer people. For this reason and to follow the guidance of our professional partners, Safe Space Visits allow a ratio of two visitors at a time per elder.

Please review the remaining information here and you should be prepared!

Because you are required to check-in when you arrive and complete a questionnaire (about your health), we ask that you report to the main doors of the building you’re visiting. From there, following your successful check-in, you will be directed to the Safe Space.

Allowing these visits is a privilege that we don’t take lightly. It is important that all parties respect the guidelines so together, we can continue this opportunity while keeping our residents, our team, and you safe. Please respect our non-negotiable guidelines throughout the duration of your visit:

All visitors to our campus must:

  • A maximum of 2 visitors per visit.
  • Wear a mask while interacting with anyone on our campus.
  • Observe social distancing.
  • Wash hands or use hand sanitizer before and after a visit.
  • Refrain from coming onto our campus if they are experiencing symptoms.
  • Complete the login screening process prior to any assisted visit.
  • Upon arrival, we will ask you to complete a questionnaire and take your temperature. If you have ANY of the symptoms listed below, an in-person visit will not be allowed. Here are the symptoms… if you find yourself feeling any of these, please stay home and reschedule your visit to a later date. And until you’re feeling better, consider scheduling a video visit!
    • Temperature over 100.4
    • Cough
    • Runny Nose
    • Congestion
    • Shortness of Breath
    • Chills
    • Headache
    • New Loss of Taste or Smell
    • Muscle Pain
    • Sore Throat 

Anyone who has any one of the symptoms on the check-in list will not be permitted to visit. They are also asked to quarantine themselves until they have determined their symptoms are not Covid related.

  • Visits are limited to 2 persons/visit
  • Small children while allowed to visit in the Safe Space option, must be supervised and prevented from leaving the designated safe spaces. They may not give or get a quick hug or kiss. Please remember that they are also very vulnerable to the effects of this disease.
  • Pets are allowed for Safe Space visits but may not leave the designated safe space either. They may not cross over to be petted or to simply check out the other areas.
  • We ask that you consider the availability of these visits and as a courtesy to others, limit yourself to 1 Safe Space Visit per week.

WINDOW VISITS

(on-site)

closed window visit is an opportunity to visit with your loved one while they’re inside on one side of the window and the visitor is outdoors on the opposite side of the window. Families are more than welcome to come and go as they please without notification.

However, if an elder may need assistance with their window visit, whether that’s using the facility’s cellular device, helping transport the resident to and from a designated window, or guiding the conversation we would highly recommend filling out a short form below to let the staff know when you are coming.

Window visits do not require scheduling. As a matter of fact, we encourage these window visits to occur freely and without notice to our team.

However, if an elder may need assistance with their window visit, whether that’s using the facility’s cellular device, helping transport the resident to and from a designated window, or guiding the conversation we would highly recommend filling out a short form below to let the staff know when you are coming.

We want to allow you to enjoy window visits freely. So please continue to experience those interactions as you have these past few months. However, if you have found that your loved one needs assistance or you would like to ensure the availability of the staff feel free to use the schedule button below to coordinate.

Also, you (the visitors) will be outside for the duration of the visit, so please dress accordingly. Also please use the restroom as they will not be allowed to use the facilities. 

ACROSS CAMPUS: 

Families always have the option to visit their loved one right outside the elder’s window. If that option isn’t preferred, you may contact the staff to bring your loved one to a lounge area and the visit can occur through a larger picture window.

BETHEL HOME:

For loved ones who live on the second floor, our staff (with notice through scheduling) will be delighted to bring the elder to the 1 East sun lounge area. There is an Echo Dot there for residents to call you on the other side of the window and the Miravida Living team would be happy to assist in the set up.

Allowing these tent visits is a privilege that we don’t take lightly. It is important that all parties respect the guidelines so together, we can continue this opportunity while keeping our residents, our team and you safe. Please respect these visits by keeping the window closed at all times throughout the visit.